Refund policy

All vintage sales are FINAL.

Please note that vintage items often show signs of wear consistent with their age, which we do our best to describe and photograph accurately. If you’d like to see more pictures or need additional details before purchasing, we’re happy to help—just reach out!

We pack each order with care, using protective materials to ensure your item arrives safely. All shipments include insurance. While the seller is not responsible for any damage that may occur during shipping, a claim can be filed on your behalf if needed.

Thank you for understanding that we do not offer refunds. Every piece in our shop is unique, and we take great care in making sure it’s loved in its next home. That said, we want you to love your Memento-- please contact us if there's anything we can help with!